The PG&E Outage Map is an online tool that allows customers of Pacific Gas and Electric Company (PG&E) to view the current status of power outages in their area. The map displays real-time information about the extent and duration of outages and provides estimated restoration times.
Table of Contents
Table of Contents
What is the PG&E Outage Map?
The PG&E Outage Map is an online tool that allows customers of Pacific Gas and Electric Company (PG&E) to view the current status of power outages in their area. The map displays real-time information about the extent and duration of outages and provides estimated restoration times.
Why is the Outage Map Important?
The Outage Map is important because it helps customers stay informed about power outages that may be affecting their homes or businesses. By knowing the extent and duration of outages, customers can make informed decisions about how to prepare and respond to the situation.
What is the Legend?
The Legend is a key that explains the different symbols and colors used on the Outage Map to represent different types of outages and their severity. Understanding the Legend is essential for interpreting the information displayed on the map.
What do the Colors Mean?
The colors used on the Outage Map represent the severity of the outage and the estimated time of restoration. The key is as follows:
- Green: No outages reported in the area
- Yellow: Outages reported, but restoration is in progress
- Orange: Outages affecting less than 100 customers, with an estimated restoration time of less than 12 hours
- Red: Outages affecting more than 100 customers, with an estimated restoration time of more than 12 hours
What do the Symbols Mean?
The symbols used on the Outage Map represent the type of outage and the cause. The key is as follows:
- Lightning bolt: Storm-related outage
- Wrench: Maintenance-related outage
- Tree: Vegetation-related outage
- House: Equipment failure-related outage
- Fire: Wildfire-related outage
- Car: Vehicle-related outage
- Other: Other causes of outage
How Often is the Outage Map Updated?
The Outage Map is updated every 15 minutes with the latest information on outages and estimated restoration times. However, during major storms or emergencies, updates may be less frequent as PG&E prioritizes response efforts.
What Other Features are Available on the Outage Map?
The Outage Map also includes a search function that allows customers to enter their address or zip code to view any outages in their area. Additionally, customers can sign up for alerts that will notify them by email, text message, or phone call when an outage occurs in their area.
Conclusion
The PG&E Outage Map is a valuable tool for customers to stay informed about power outages in their area. By understanding the Legend, customers can interpret the information displayed on the map and make informed decisions about how to prepare and respond to outages.
Still Have Questions?
If you still have questions about the PG&E Outage Map or need help interpreting the Legend, contact PG&E customer service for assistance.
